Zivia Designs prides itself on prompt processing and shipping of all orders.
In most cases orders will be packed within 2 business days of your order being placed.
Most capitals will receive delivery within 3-7 days and most regional areas will receive their order within 8-10 days.
If you do not receive a shipping email, please check your junk mail folder first. If you are unable to locate your tracking notification, please email us at firstname.lastname@example.org.
You can select to have 'signature on delivery' or 'authority to leave' at checkout. If you select authority to leave at checkout Zivia Designs is unable to replace or refund missing packages once delivery is confirmed by the courier.